Shipping policy
Shipping Policy
Thank you for shopping with us! Below you’ll find everything you need to know about how we handle shipping for our caps.
Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays).
Once your order is processed, you will receive a confirmation email with tracking information.
Shipping Rates & Delivery Estimates
Shipping costs are calculated at checkout based on your location and selected shipping method.
Estimated delivery times:
- Standard Shipping (UK): 2–5 business days
- Express Shipping (UK): 1–2 business days
- International Shipping: 5–15 business days (depending on destination)
Please note that delivery times are estimates and may vary due to external factors such as customs delays or courier issues.
International Shipping
We ship worldwide!
Customers are responsible for any customs duties, taxes, or import fees that may apply once the package reaches the destination country.
Order Tracking
Once your order has shipped, you will receive a tracking number via email so you can monitor its journey.
Shipping Delays
While we aim to deliver your order on time, delays can occasionally occur due to high demand, weather conditions, or courier disruptions. We appreciate your patience in such cases.
Incorrect Address
Please ensure your shipping details are correct at checkout.
We are not responsible for orders shipped to incorrectly provided addresses.
Lost or Damaged Items
If your order arrives damaged or is lost in transit, please contact us within 7 days of delivery (or expected delivery date). We will work with the courier to resolve the issue as quickly as possible.
Contact Us
If you have any questions about your order or shipping, feel free to reach out to our support team at:
handycapco@icloud.com
Thank you for supporting our cap brand!